emails, calls and text messages are being used to commit fraudulent acts, we
raise awareness here.
Nobody thinks they are going to become the victim of fraud
and that’s dangerous. Most people are
unsuspecting, they wrongly believe they are too clever to be conned, or too
intelligent to be outwitted by criminal gangs, and this is a mistake.
The sad truth is, no matter how clever you think you are,
and no matter what types of steps you take to protect yourself from criminals,
they will always think of new, ingenious ways to trick you out of money or
Phone and email scams are prime examples. Own a mobile phone
and there’s a genuine chance you’ll be the victim of a fraudulent call one day,
this has probably already happened to you, the scams come in many different
Fraudsters run a variety of phone scams, some are simply
nuisance calls - others are slightly more sinister, with the sole intention of
ripping you off.
Knowing the scams should give a good level of
protection. You can learn about telecom
fraud through certified qualification courses, plus these basic facts about
phone and email scams could be helpful, at the very least, they’ll raise
awareness of popular types of communications swindles.
More About Phone Fraud Here
Mobile phone fraud takes many guises. Don’t mistake this for
nuisance PPI calls, this is something different altogether. PPI calls are
annoying and a hassle, in most cases you simply have to deal with a driven
sales person at the other end of the line.
Scam calls are different. You get nothing from them
whatsoever, and if you’re not careful they could end up costing you hundreds of
Common Types of Phone Fraud Involves:
- Missed Call Scam
- Recorded Message Fraud
- Text Message Schemes
- Subscribe To Us Cons
What’s a Missed Call
Miss a call from somebody you know and it’s no problem,
simply ring them back when you get the chance, at the next available
opportunity. Say you miss a call from an
unknown number though? At the very least you are curious, especially if you are
waiting to hear some important news, and it’s tempting to ring the number back.
In missed call scams the number you dial directs you to a premium rate line and
you are charged a small fortune for making the call.
What is Recorded
Miss a call and your mobile normally has an answer machine
facility where people can leave their details, once you’ve listened to them,
you can either ring them back or choose to ignore the call. Scammers use this
facility to con money out of you. They might leave you a message asking you to
call them back on a different number, this could be under the pretext of an
emergency, or they might say you have won a prize and you need to call for
verification purposes. Either way, once you make that call you are diverted to
a premium rate number, which quickly gobbles up tons of cash.
What Are Text Message
Ever got a text message from a total stranger that seems
friendly and above board? They seem genuine enough, it just seems they have the
wrong number, and you either text them back or call them to let them know they
have the wrong number. You’re being kind but those texts could be charged at a
premium rate and the same goes for any calls you make too. We cover the subject of text message fraud in
greater detail in one of our other blog articles, to learn more about it read Stop Spam Texts Now.
What’s a Subscribe to
Certain services encourage you to subscribe to their
services, you send a text message for example to a chat site, you get a message
back, and you send further texts backwards and forwards. Unbeknown to you all
those texts are charged at extortionate rates. More worryingly, you have to pay
for the ones you send and the messages you receive, and you only find this out
when you receive your monthly usage bill.
Phone scams are fraudulent. Very quickly you fall into the
trap without realising it, and before you know it - you are severely out of
What about email fraud though? How do criminals contact you
over the web and what types of fraudulent activities do they get up to?
Set up any email account and you have to be vigilant.
Fraudsters continually try different methods to trick you, innocent people
reply to hoax emails without realising it, and before they know it, they’re in
a whole heap of trouble.
Email scams involve a variety of underhand techniques, set
up software protection and most of these scams should be dumped into your junk
email folders, where they can rot until they are automatically deleted.
In some instances though, bogus mail will find its way
through to your inbox, and this is when you have to be vigilant.
Signs you have bogus emails:
name is used: Many bogus emails start with ‘dear customer’ or they use the
first part of your email username, failing to mention you in person.
address doesn’t look right: Be wary if emails that supposedly come from
your bank or other official site, check the email address is relevant to the
right website address.
of action: You get an email from website such a PayPal saying your account
has been suspended and you need to take immediate action by clicking this link.
Don’t do it. Log into the account through the usual methods and contact
customer care if you have any concerns.
If the email contains spelling errors, problems with grammar and it generally
has an unprofessional feel, alarm bells should be ringing.
embedded links: You click on unfamiliar emails and they lead you to another
asked for personal or private emails: No business or private individual has
the right to ask for personal information from you. If you click on an email
and there’s a request for bank details, National Insurance Number or any other
sensitive data, stay alert and don’t respond.
Spot spoof phone or email messages in time and you’ll go a
long way to combat fraudulent activity.
Should you require training in any aspect of fraud prevention, you can
call or email us here at Focus.